Golden gates housing trust critics

Legal representation Claims Compensation Complaints Compliments

Going beyond

GGHT CRITICS


Improving tenant landlord relations

GGHT CRITICS
Golden gates housing trust
In the community

 Charity no. 1137675
Company no. 5021951
 2017
Income: £39.5M
Spending: £28.1M
https://www.gov.uk/government​​​
Open Government Licence v2.0


Contact details
Website: http://www.gght.org.uk
Email: info@gght.org.uk
Tel: 01925 452452
Public address
Golden Gates Housing Trust, Bank Park House, Kendrick Street, Warrington, WA1 1UZ

They describe their role as a landlord 

We believe our role goes way beyond traditional bricks and mortar and we are committed to investing in our communities and providing the opportunities and support to help our tenants achieve their ambitions and improve their lives.”

GGHT Repairs and Maintenance Policy
https://www.gght.org.uk/about-us/Pages/Our-Policies.aspx
1. PURPOSE
1.1 GGHT believes that the quality of its repairs and maintenance service is of great
importance, not only to provide value for money for our customers but also to
protect the value of its housing stock.
Our aim is to:
- Comply with the law and all relevant codes of practice relating to the repair and
maintenance of buildings, land, fixtures, fittings and any equipment or
appliances supplied for use by our customers.
- Look to get the best value for money by completing repairs right first time,
driving value from the supply chain and carrying out renewals of components
under planned programmes and on a just in time basis.
- Deliver a quality repairs and maintenance service with high levels of customer
care and satisfaction.
- Consider the needs of our customers whilst carrying out repairs and
maintenance.

GGHT


GGHT

Complaints


Complaints
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Golden Gates Housing Trust
Want to start a complaint about Golden Gates Housing Trust?
Raise it for free via Resolver
https://www.resolver.co.uk

Money saving expert
Complaining isn't always easy – companies can ignore you or try to scare you off with legalese. The free online tool Resolver* takes the hassle out of making a complaint by helping you draft a letter, send it, monitor replies and then escalate it to an ombudsman or complaints body if it's not sorted.

https://www.moneysavingexpert.com

Compensation


Compensation
Link to Pink Legal
 
 Experts in Housing Disrepair Claims


POORLY MAINTAINED PROPERTY?
If you reported a repair to your council or housing association landlord and it wasn’t satisfactorily carried out in a timely manner, you can claim compensation and a refund of rent*. We operate on a NO WIN NO FEE basis and can offer you a FREE HOME SURVEY to assess any damage.

​​​​https://pink-legal.co.uk​​​




Golden gates housing trust

Survey

https://www.surveymonkey.com/r/2K7MMYK

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